SUPERVISION
Citadel Security’s Quality Assurance Program requires Field Inspectors to randomly check each account to insure that officers are performing their duties as specified in the post orders. Field Supervisors are assigned to all accounts. They are responsible for on-site supervision and training.

COMMAND CENTER
Senior management and dispatch services are available 24/7/365 to assist field officers as needed. Replacements can be scheduled in case of injury or illness and backup or guidance can be provided as required at any time. Field officers are always in contact with Citadel Security’s Command Center.